Frequently Asked Questions

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What does HVAC Mean?

HVAC stands for Heating, Ventilation, and Air Conditioning

My air conditioning is on but not cooling. What is happening? 

First, check your thermostat and make sure that everything is on the right settings.
Secondly, go check the outdoor unit and make sure that the outdoor condenser is not crowded or having airflow blocked.
Third, Check the filter to make sure that it is clear and allows airflow.

If the problem persists you may have a problem with the compressor or the refrigerant. Give us a call and we can help you.

Why is my air-conditioner not cooling my home?

If your air conditioner is on and set properly but is still not cooling your home to your standards, you may have a unit that is not sized appropriately for your home.

Keep in mind that your system should be sized to keep your home cool on the average summer day. The average system should be able to maintain a 20-25 degree temperature difference between the outdoor and indoor temperature. In other words, your air conditioner is not designed to keep your home at 68 degrees when it is 95 degrees outside.

Where is the air conditioning filter?

The air filter is usually located in the return air duct or blow compartment of the internal air handler. The air handler is likely in the basement of your house or in a closet.

How often do I need to change my air filter? 

It depends on the size and quality of your filter. But generally, For basic 1″–3″ air filters, manufacturers typically tell you to replace them every 30–60 days. Larger media and 6’ filters can last 6 months to a year. If you suffer from light to moderate allergies, you could install a better air filter or replace them even more regularly.

What size HVAC system should I have?

Contrary to popular belief there, is no rule of thumb for sizing a system to a home. Depending upon the construction of your home, one (1) ton of air conditioning can cool anywhere from 300 to 800 square feet of home. The only way to insure the size of the system you purchase will be large enough to cool your home, but not any larger than you need, is to have your home’s individual heating and cooling needs evaluated by a licensed professional.

Should I Cover My Air Conditioner or Heat Pump In The Fall And Winter?

Covering the unit is not necessary, especially if you have a heat pump that runs all year long. In fact, covering an entire unit may actually trap moisture.

What is a heat pump? 

Heat pumps act as both an air conditioning unit and a heater. In the warmer months, the heat pump extracts heat from inside of the home and transfers it to the outdoors. In the cooler months, the process reverts, and the unit collects heat from outdoor air and transfers it into your home.

This process is possible even when the outside temperature is very cold. The heat pump is able to pull a trace amount of heat from the cold outdoor air and send it into your house. If there isn’t enough heat in the outside air the heat pump will add additional heat with an internal electric heater.

Why do I see frost on my heat pump? 

As the heat pump pulls cold air across the coil frost can develop as a result of moisture in the air sticking to the metal. This is normal and just shows that your HVAC unit is working!

What are the advantages of a programmable thermostat?

Different programmable thermostats offer many different features. However, because they are electronic, they are all more accurate and efficient than thermostats that contain mercury. With programmable thermostats you can control the temperature in your home at different times of day without ever touching your thermostat. Because everything is automatic, you will never forget to change the setting on your own.

How can I increase the efficiency and life of my home’s heating and cooling systems?

The most important thing you can do is clean and replace your filters frequently. Also, a system heats and cools more evenly when the blower is in the “on” position. The blower provides constant air movement throughout the home, and allows for better filtration. Finally, shades, drapes, shutters, or screens should be installed on windows that are exposed to extreme sunlight.

Why should I purchase a new heating or air conditioning system?

We realize that purchasing a heating or air conditioning system is no small matter. However, if your existing system is old, in need of repair or simply inefficient, purchasing a new unit, one which can be as much as 60% more efficient than a system purchased just 10 years ago, can offer long-term benefits.

Why is there Ice on my air conditioner or refrigerant lines? 

This could be an indication of internal problems. The air conditioner could be low on freon or the air handler could be working too hard, because of a restriction in airflow. This could require additional diagnostic information.

Are HVAC tune-ups worth it?

Yes. Tune-ups are the preventative maintenance that keeps your system working in tip top shape. Tune ups slow the wear and tear of your system while improving performance to make sure this system will be with you for many years to come.

Why is my air-conditioning is dripping water?

The most common reason for an air conditioner leaking water inside is because the condensate line, or the drain leaving the internal unit is clogged with debris.

If that appears clear, it is typically a problem with the condensate pump or coil which will require additional diagnostics and assistance.

Can indoor air be hazardous to my health?

Absolutely. Exposure to air pollutants can be as much as 100 times greater inside than outdoors. That’s why it is so important to keep up with your filter maintenance.
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We are the expert Solution to all your HVAC Problems! We solve Problems and Deliver Solutions like no other HVAC company can!

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